Katie Hazlewood | 20 Apr 2021

Open research from IDR

Play your part in building the picture on pay and reward

We have lots of research in the field at the moment as we try to gather as much information as possible on important HR topics. We invite you to take part in all our research and in return we provide participant summaries that give you valuable insights into each survey area.


Pay and Conditions in Call and Contact Centres

The survey asks about pay rates for a variety of commons jobs found in call and contact centres, as well as questions on hours, holidays, bonus/commission, progression, absence, benefits, pensions and additional payments.

You can take part in this important research before Friday 16 May 2021

Graduate and Apprentice Pay 2021

In the aftermath of the pandemic, having employees who are trained to assess the quality of ideas and can contribute to new ways of doing things will be more important than ever. This is likely to stimulate the labour markets for graduates and apprentices alike.

As well as providing a detailed snapshot of the current labour market for graduates and apprentices across the economy, this survey will provide key pay and progression benchmarking information for employers with these roles.


The poll will be open until Tuesday 25 May 2021.​

Annual pay reviews

You can support our research by completing this survey and providing information on your firm’s latest pay rise or pay freeze. The survey will take around five minutes to complete and the information you provide will be used to compile an analysis of pay reviews. The survey remains open continuously and is key to monitoring pay trends in the current economic climate.

If you have postponed your pay review please email zoewoolacott@incomesdataresearch.co.uk to set a future date to be reminded about this survey.