Pay and Conditions in Call and Contact Centres
https://www.incomesdataresearch.co.uk/reports/pay-and-conditions-in-call-and-contact-centres

Pay, benefits and conditions in call and contact centres

The NLW from 2020
https://www.incomesdataresearch.co.uk/resources/viewpoint/the-nlw-from-2020

IDR reviews the various likely scenarios for the National Living Wage from 2020 onwards.

Regular pay growth up but total pay growth down
https://www.incomesdataresearch.co.uk/resources/viewpoint/regular-pay-up-but-total-pay-down

Regular pay growth increased a little but total pay growth dropped back

Women's employment underlies strengthening labour market
https://www.incomesdataresearch.co.uk/resources/viewpoint/womens-employment-underlies-strengthening-labour-market

IDR's monthly summary of labour market statistics

A quarter of awards at or above 3%
https://www.incomesdataresearch.co.uk/resources/viewpoint/a-quarter-of-awards-at-or-above-3

IDR's monthly analysis of pay awards

Graduate and Apprentice Pay
https://www.incomesdataresearch.co.uk/reports/graduate-and-apprentice-pay

This report provides you with a picture on pay and progression for graduates and apprentices.

Inflation falls on most measures
https://www.incomesdataresearch.co.uk/resources/viewpoint/inflation-falls-on-most-measures

Inflation has fallen on the CPIH and CPI measures but remains unchanged on the RPI according to the latest figures from the Office for National Statistics.

Benefits Handbook
https://www.incomesdataresearch.co.uk/reports/benefits-handbook

This report will help employment professionals benchmark a wide variety of benefits from a central resource.

IDR opens new Manchester-based office
https://www.incomesdataresearch.co.uk/resources/news/idr-opens-new-office

IDR opens a new Manchester-based office.

Retention pressures behind stronger pay growth for experienced call centre agents
https://www.incomesdataresearch.co.uk/call-centres-research2019

IDR reseach show that retention pressures are behind stronger pay growth for experienced call centre agents.

Earnings growth strengthens to 3.4%
https://www.incomesdataresearch.co.uk/resources/viewpoint/average-weekly-earnings

Earnings growth strengthens to 3.4%

RPI falls but other measures remain unchanged
https://www.incomesdataresearch.co.uk/resources/viewpoint/rpi-edges-down-but-other-measures-remains-unchanged

RPI edges down but other measures remain unchanged

The labour market remains mostly robust
https://www.incomesdataresearch.co.uk/resources/viewpoint/the-labour-market-remains-mostly-robust

The latest figures from the Office for National Statistics (ONS) suggest that the labour market remains mostly robust on the main indicators

Signs of upwards movement as pay pressures increase
https://www.incomesdataresearch.co.uk/resources/viewpoint/signs-of-upwards-movement-as-pay-pressures-increase

While predictions indicated that pay awards would remain level this year, there has been an increase. But will pay awards continue in this direction?

Pay for degree-apprentices rises more rapidly than that for traditional graduates | Press
https://www.incomesdataresearch.co.uk/resources/press-releases/pay-for-degree-apprentices-rises-more-rapidly-than-that-for-traditional-graduates-press

Pay for degree-apprentices rises more rapidly than that for traditional graduates