Pay, benefits and conditions in call and contact centres
IDR reviews the various likely scenarios for the National Living Wage from 2020 onwards.
Regular pay growth increased a little but total pay growth dropped back
IDR's monthly summary of labour market statistics
IDR's monthly analysis of pay awards
This report provides you with a picture on pay and progression for graduates and apprentices.
Inflation has fallen on the CPIH and CPI measures but remains unchanged on the RPI according to the latest figures from the Office for National Statistics.
This report will help employment professionals benchmark a wide variety of benefits from a central resource.
IDR opens a new Manchester-based office.
IDR reseach show that retention pressures are behind stronger pay growth for experienced call centre agents.
Earnings growth strengthens to 3.4%
RPI edges down but other measures remain unchanged
The latest figures from the Office for National Statistics (ONS) suggest that the labour market remains mostly robust on the main indicators
While predictions indicated that pay awards would remain level this year, there has been an increase. But will pay awards continue in this direction?
Pay for degree-apprentices rises more rapidly than that for traditional graduates | Press
Pay for degree-apprentices rises more rapidly than that for traditional graduates